1. General Information

NEOTREX LTD operates this website to provide high-quality mobile accessories and related products. Throughout this site, the terms we, us, and our refer to NEOTREX LTD.

By using our website, you agree to comply with all applicable laws, regulations, and these Terms and Conditions. We reserve the right to update, change, or replace any part of these terms at any time. Please check this page periodically for updates.

2. Product Information

We take great care to ensure that all product descriptions, images, and prices are accurate and up to date. However, slight variations in colour, design, or specifications may occur due to screen settings, manufacturing improvements, or supplier changes.

NEOTREX LTD reserves the right to correct any inaccuracies, modify product details, or update pricing without prior notice. All products are subject to availability.

3. Pricing & Payment

All prices are displayed in British Pounds Sterling (GBP/£) and include VAT unless otherwise stated.

Payment must be completed at checkout using one of our approved and secure payment methods. We reserve the right to modify prices, run promotional offers, or discontinue products at any time without notice.

In the event of pricing errors, technical issues, or suspicious transactions, NEOTREX LTD reserves the right to cancel or refuse an order. Any payment received for cancelled orders will be promptly refunded.

4. Orders & Acceptance

When you place an order, you will receive an order confirmation email acknowledging that we have received your request. This confirmation does not represent acceptance of your order — it simply confirms receipt.

Acceptance of your order occurs only when it has been processed and dispatched. We reserve the right to cancel or decline any order due to stock limitations, pricing discrepancies, or suspected fraudulent activity.

If your order cannot be fulfilled, you will be notified and refunded in full.

5. Delivery

Orders are fulfilled in accordance with our Delivery, Shipping & Postage Policy. Delivery times are provided as estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or public holidays.

Once an order has been dispatched, NEOTREX LTD cannot be held liable for delays or delivery issues caused by third-party carriers.

6. Exchange Policy

We operate an Exchange-Only Policy. If you receive a faulty, damaged, or incorrect item, please contact our support team within seven (7) days of receiving your order at:

📧 info@neotrexltd.com

All products should be used according to the manufacturer’s instructions. Our total liability shall not exceed the value of the product purchased.

8. Intellectual Property

All website content — including text, images, graphics, icons, logos, and designs — is the exclusive property of NEOTREX LTD and protected under UK and international copyright and trademark laws.

Unauthorized use, reproduction, or modification of any material from this website is strictly prohibited without prior written permission.

9. Privacy

Your privacy is extremely important to us. All personal data collected through this website is handled in accordance with our official Privacy Policy.

By using our website, you consent to the collection and use of your information as outlined in that policy.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the UK courts.

11. Contact Information

📧 Email: info@neotrexltd.com

🌐 Website: https://neotrexltd.com

🏢 Company: NEOTREX LTD, United Kingdom